Shipping Policy

Shipping Policy:

Thank you for choosing WonderCrate for your online shopping needs. Here is our shipping policy to provide you with a seamless shopping experience:

  1. Shipping Zones: We currently offer shipping services within India only. We are unable to deliver products outside of India at this time.

  2. Delivery Time: We strive to process and ship your orders as quickly as possible. The estimated delivery time is typically 5-7 business days from the date of order confirmation, depending on your location and product availability. Please note that delivery times may vary during busy seasons or unforeseen circumstances, but we will keep you updated throughout the process.

  3. Shipping Methods and Charges: We have partnered with reliable courier services like Bluedart, Delhivery, Xpressbess to ensure safe and timely delivery of your products. 

  4. Order Processing: Once your order is successfully placed and payment is confirmed, we will process it within 1-2 business days. During this time, we will pack and prepare your items for shipment.

  5. Shipment Tracking: After your order has been dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment on the provided link or through the courier service's tracking portal.

  6. Non-Delivery or Delayed Shipment: In rare cases of non-delivery or delayed shipment, please contact our customer support team. We will investigate the issue promptly and work towards resolving it to your satisfaction.

  7. Address Accuracy: It is important to provide accurate and complete shipping address details during the checkout process. We will not be responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. Happy shopping!